You can solve this easily by ...
- Go to "forgot your password?"
- Enter your email address so that you can receive the link to create a new password
- Open email and click on the link
- Create a new password and then you will be automatically logged in
Are you not receiving the email?
Then you may have registered several users on Luado. If you suspect that this is the case (you doesn't receive the email to create a new password), please try other emails or contact customer service, and we will help you solve the problem.