Support

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Aktivitetsoversikt

Siste aktivitet fra Support
  • Support opprettet en artikkel,

    When do I get a supplement on tasks?

    Starting Price supplement: You will get a "Starting price supplement" on assignments with a duration under 3 hours, is an addition to the hourly rate. The reason for this supplement is so even t...

  • Support opprettet en artikkel,

    Training: How to assemble the PAX system

    In order to be able to offer installation of PAX (category Wardrobe), you must read important information and go through a simple training. This is so that we are sure that you have the basic knowl...

  • Support opprettet en artikkel,

    What to do if the task is archived?

    All orders you as a tasker receive via Luado are personal. This means that the customer has chosen exactly you for his assignment. If a task is archived, it means that necessary actions have not be...

  • Support opprettet en artikkel,

    Why can archived tasks affect my profile negatively?

    At Luado, we work actively to create good customer experiences. Therefore it's important that all bookings are received in a serious and service-minded manner. Therefore, we measure, among other th...

  • Support opprettet en artikkel,

    Our common guide for a good community

    Buying help, or offering help via Luado, should be easy, safe and secure for all users of the platform.   We ask all our users to respect our common rules, and through that contribute to a good exp...

  • Support opprettet en artikkel,

    Our common guide for a good community

    Buying help, or offering help via Luado, should be easy, safe and secure for all users of the platform.   We ask all our users to respect our common rules, and through that contribute to a good exp...

  • Support opprettet en artikkel,

    How do I get paid for the tasks I do?

    You get paid for the job by confirming the task as performed on the Task Page. The job will go to payment automatically if customer takes no action within 48 hours. If the job took longer or shorte...

  • Support opprettet en artikkel,

    What to do if the customer cancels the assignment?

    If the assignment is canceled less than 24 hours before the start, a fee will automatically be deducted from the customers bank card. This is compensation because you have set aside time for thi...

  • Support opprettet en artikkel,

    How does rating and reviews work?

    When a task via Luado is done and paid for, both the customer and the tasker get the opportunity to give their feedback to the other party. Feedback is given in the form of text where you can descr...

  • Support opprettet en artikkel,

    How does rating and reviews work?

    When a task via Luado is done and paid for, both the customer and the tasker get the opportunity to give their feedback to the other party. Feedback is given in the form of text where you can descr...